Our Vaping Journey
Delivering premium vaping products and expert knowledge since 2015
Our Story
Founded in 2015, our journey began when a group of passionate vapers recognized the need for a reliable source of high-quality vape products in the UK. What started as a small shop with a handful of products has grown into one of the country’s most trusted vape retailers.
Our founding principle was simple: provide smokers with effective alternatives that could help them transition away from traditional cigarettes. This mission remains at the heart of everything we do today.
Over the years, we’ve helped thousands of customers find their perfect vaping setup – from first-time vapers taking their initial steps away from cigarettes to experienced enthusiasts seeking the latest innovations in vaping technology.
Years of Excellence
Serving the vaping community
Our Core Values
Quality Assurance
We rigorously test and verify all products on our shelves, partnering only with reputable manufacturers who meet our stringent quality standards.
Compliance & Safety
We strictly adhere to all UK and EU regulations governing vape products, ensuring that every item we sell meets current safety and legal requirements.
Customer Education
We believe in empowering our customers through knowledge, providing clear guidance on product selection, usage, and maintenance for the best vaping experience.
Meet Our Team
James Wilson
Founder & CEO
Former smoker turned vaping advocate with over 12 years in the industry. James leads our company vision and product strategy.
Sarah Thompson
Product Specialist
With a background in product development, Sarah carefully selects our product range and ensures we offer only the best vaping solutions.
David Chen
Customer Support Manager
David oversees our customer service team, ensuring every customer receives expert guidance and resolves any issues promptly.
Our Commitment
At our core, we’re committed to helping adult smokers find safer alternatives to traditional cigarettes. We believe in the harm reduction potential of vaping products when used responsibly by adult smokers.
We’re dedicated to:
- Educating our customers about vaping products, their proper use, and maintenance
- Providing transparent information about product ingredients and potential risks
- Following responsible marketing practices that never target non-smokers or underage individuals
- Supporting industry standards that promote safety, quality, and responsible use
We strictly adhere to age verification processes and never sell to minors. Our products are exclusively intended for adult smokers looking for alternatives to combustible tobacco.
Age Verification
We implement strict age verification procedures for all customers, ensuring our products are only sold to adults aged 18 and over.
Have Questions? We’re Here to Help
Our team of vaping experts is ready to assist you with any questions about our products, vaping advice, or order support.
Our Certifications & Associations
UKVIA Member
TPD Compliant
Trading Standards Approved
ISO 9001 Certified